Abstract:
As banks play the key roles in the economy, it is important to know the performance
of banks in their operational areas. In addition to this, banks’ performances should be
measured because of the several parties related to the banking industry. Depositors
evaluate performance to make a decision regarding whether to trade with the bank,
bank-managers evaluate performance to formulate a strategy, and regulators evaluate
to ensure whether the banks’ performances align with the legal and societal structure
of the country.
The objective of the study is to analyze the “Loan Disbursement” A Case Study on
First Security Islami Bank Limited
Though primary objective of preparing this paper is to fulfill the requirement of BBA
internship program but this study will serve as a reference for any kind of further
research both for academic or business purposes.
From the study we will get a clear picture of overall performance of FSIBL and also
special scenario of customer satisfaction level of monthly savings scheme. Overall
customer satisfaction depends on what type of service marketer providing to
customer. Customers expect more return on their savings which is comparatively
lower than other private commercial bank.
The study has some shortcoming are lack of knowledge to such type of survey, time
limitations, respondents’ unwillingness to cooperate and limited sample size. This
report is prepared on the basis of information collected from both secondary and
primary sources and every effort has been made to ensure that the information
compiled in the report is accurate.
