Abstract:
The specific objectives are to investigate the facilities & service qualities provided by some selected bus service. We conducted questions answer survey by passengers, drivers and helpers at various point of our selected routes and selected bus service. The study was mainly aimed at identifying the transport facilities in Dhaka city. Through there are fixed stoppages for every particular bus this is hardly maintained due to pick people from any paths resulting in increasing delay time during one trip. In peak hour maximum buses provide local services. As a result it fails to meet the mobility .The seat capacity of private buses is better than public buses. According to people opinion private transports provide more facilities although fare rate is higher. From survey it is observed that, private car reduction, ticketing system, improving traffic system and management, increasing Bypass road, and modification of the transport planning system can be helpful to increase the use of buses. Weak public mass transport, ineffective traffic control, the mix of motorized and non –motorized vehicles, poor road condition, illegal parking and the presence of hawkers contribute to excess traffic congestion and ineffective use of buses. The passengers also had given some suggestions about improvement of bus service. These are Improve maintenance system, Increase seat capacity of buses, Arrange sitting service and ticketing system.
